Frequently
Asked Questions
About
Our Products

| Applications |Features | Styles & Colors | Options & Accessories |
|Light Fixtures | FAQS | Price List | Reference Guide | Mailboxes |
|Security Bollards | Solar Bollards | Catalog | Order Here|
| Shipping Info
| | New Designs & New Designs Quick Reference Guide|
How do we install the product?
Installation is recommended with paved concrete footings approximately 8" to 10 " below ground level.
Once the Stonelight is in place, pour 4" of concrete around all four sides and bottom.  In areas where freezing
temperatures are common, footing should extend below the frost line. You will have to provide the footings
and the hook-up.
.
How are Stonelight products shipped?
Stonelights are shipped on a pallet that has protection around the Stonelight so it won't be damaged.
We form a triangular tent on top of the pallet so the trucker can not set other merchandise on top of the pallet.
The trucker will call 24 hours in advance to coordinate the delivery.

What if the Stonelights are damaged?
If the Stonelight is destroyed, send us a picture. We will send you a replacement.  If the damage is slight, we
will send you a patch kit.  The Stonelight is the same color throughout so the patch becomes invisible. You
may call our 800 number with any questions you have.
.
Can any light be wired in any Stonelight?
No, refer to the reference guide sent with every Stonelight.  Fluorescent fixtures cannot be used in areas
where the temperature in winter remains below 32° for long periods of time.
.
Will concrete crack in extremely cold weather?
No, we put an additive in our concrete to keep moisture from forming inside our product and which
prevents expansion and contraction from forming cracks.
.
When I order a low voltage Stonelight, do I need an external transformer?
All low voltage fixtures require a transformer.   We can supply transformers built into the stonelights or
remote transformers that are plugged into the 110v outlet.  Remember, due to voltage drop, low voltage
lighting fixtures should not exceed 100' from a transformer.


How big does the solar panel have to be? And how far can the solar panel be from the bollard lights?

The solar panel size and the distance from the bollards is determined by the number of bollard lights
and the distance between them. Call us with the required information and we will determine the size
and location of the panel.

Will the LEDs give me enough light on my walkway?
Since the LEDs are installed in our bollards so they will be 24" above grade,
they will produce enough light to illuminate a walkway.

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| Applications |Features | Styles & Colors | Options & Accessories |
|Light Fixtures | FAQS | Price List | Reference Guide | Mailboxes |
|Security Bollards | Solar Bollards | Catalog | Order Here |
|Shipping Info| | New Designs & New Designs Quick Reference Guide|

E-Mail
info@stonelight.com

Stonelight
PO Box 413005. Naples, FL 34101-3005 USA
5805 Glencove Drive, Naples, FL 34108 USA

Tel: (239) 514-3272 Fax: (239) 594-7778
or Call Toll Free: (800) 982-2006